Privacy Policy

1. Who we are

This website is operated by Chicago SEO Company, legal entity [CONFIRM], an SEO and web design business serving Chicago, Illinois and the surrounding suburbs. In this policy, "we", "us", and "our" refer to that business, and "you" refers to any visitor to this website.

If you have questions about this policy or about how your information is handled, you can reach us through our contact page or by email at [CONFIRM].

2. Information we collect

Information you give us

When you submit a form on this site, such as our contact form or our free SEO audit request, we collect the information you choose to enter. Depending on the form, that may include:

• Your name
• Your email address
• Your phone number, if you provide one
• Your website address
• Your industry and the areas you serve
• Any message or description of your goals you choose to write

We ask only for what we need in order to respond to you and prepare the audit or proposal you requested.

Information collected automatically

Like most websites, our hosting provider and any analytics tools we use may automatically record technical information when you visit, which can include your IP address, browser type, device type, referring page, the pages you view, and the time of your visit. This information is used to understand how the site is performing and is not used to identify you personally.

The specific analytics and tracking tools in use on this site are: [CONFIRM]. If you use tools such as Google Analytics, Google Search Console, Google Tag Manager, or an advertising pixel, they must be named here.

Cookies

This site may use cookies and similar technologies. Cookies are small text files stored on your device that help a site function and help us understand how it is used. Most browsers let you refuse or delete cookies through their settings, though some parts of a website may not work as intended if you do.

The cookies actually set by this site are: [CONFIRM]. If the site sets no cookies beyond those strictly necessary to serve the page, say so plainly here instead.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry and answer your questions
• Prepare and deliver the free SEO audit or proposal you requested
• Provide the services you engage us for
• Send you information related to work we are doing for you
• Improve this website and the way we explain our services
• Meet our legal and accounting obligations

We do not sell your personal information. We do not rent, trade, or otherwise share it with third parties for their own marketing purposes.

4. Marketing communications

If we send you marketing email, it will be because you asked us to or because you enquired about our services. Every marketing email includes a way to unsubscribe, and we will stop sending it as soon as you ask.

5. Who we share information with

We share information only where it is necessary to run our business, and only with providers who are bound to protect it. That may include:

• Our website host and form handling service, which process form submissions so they reach us
• Analytics providers, where used, in the manner described above
• Professional advisers such as accountants or lawyers, where required
• Authorities, where we are legally required to disclose information

The third party services used by this site are: [CONFIRM]. Form submissions on this site are processed by a third party form service before reaching our inbox.

6. How long we keep information

We keep enquiry and client information for as long as needed to respond to you, to provide our services, and to meet legal, tax, and accounting requirements. After that we delete it or anonymise it. If you would like us to delete your information sooner, contact us and we will do so unless we are required to keep it.

7. How we protect information

This site is served over an encrypted connection, and we take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send us sensitive information, such as payment card numbers or government identifiers, through a website form or by email.

8. Your rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Ask what information we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Object to or restrict how we use it
• Ask for a copy of it in a portable format
• Withdraw consent where we relied on consent

To exercise any of these, contact us using the details above. We will respond within the time required by the law that applies to you. If you are a California resident, an EU or UK resident, or otherwise covered by a specific privacy law, additional rights may apply and should be described here after legal review: [CONFIRM].

9. Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with information, contact us and we will delete it.

10. Links to other sites

This site links to other websites we do not control, including our clients' sites and third party resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

11. Changes to this policy

We may update this policy as our business or the law changes. When we do, we will change the "last updated" date at the top of this page. Material changes will be made clear.

12. Contact us

Questions about this policy, or about how your information is handled, can be sent through our contact page or to [CONFIRM]. Our mailing address is [CONFIRM].